El reto de sistematizar la humanización de las marcas
Posted: January 20, 2014 Filed under: Español | Tags: Brands, Coffee, Communication, Consumer, Digital, Empathy, Experience, Marketing, Technology Leave a commentEs curioso cómo las tendencias nos arrollan a los profesionales del marketing. Pareciera que tenemos la necesidad de ir siempre un paso por delante de nuestros clientes creando e hinchando, cual burbujas, conceptos sobre los cuales asegurar nuestra propia supervivencia profesional.
The new CMO is coming, why CEOs should be worried.
Posted: November 18, 2013 Filed under: English | Tags: Business, Change Management, CMO, Consumer, CRM, Digital, Marketing, Organizations, Shopper Marketing, Technology 4 CommentsCMOs do have a BIG problem. Since some years now and for the first time in the whole marketing history, consumers are much more ahead than the brands they buy. I’m not going in depth on this, everybody knows why: distrusted hyper connected consumers much more informed and influenced by others’ opinions.
