Beware of Hype: Social CRM in five steps

Beware Of Hype - constantchangeahead.comI do start here a series of posts related with very famous Hypes. Why did they not meet everybody’s expectations and how could they be transformed into success.  I  recently faced a professional advice request from a friend: “I want to do Social CRM, can you help me?” Yes, just continue reading this five simple steps.

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