Beware of Hype: Social CRM in five steps

Beware Of Hype - constantchangeahead.comI do start here a series of posts related with very famous Hypes. Why did they not meet everybody’s expectations and how could they be transformed into success.  I  recently faced a professional advice request from a friend: “I want to do Social CRM, can you help me?” Yes, just continue reading this five simple steps.

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The future of social media, depicted a century ago.

Social Media IconsIn February 2014, Facebook will celebrate their 10th anniversary. In 2004 some Harvard students created one of today’s most impressive internet company. Could anybody imagine at that time how it would change people’s lives? In the constant change environment we live, 10 years is a lot of time. Can we predict the future of social media? Maybe the answer is there since 1922.
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